Service Overview

APACKS keeps a strong bond with their customers by providing quality packaging equipment and excellent customer support. Our Customer Service Representatives can answer questions, order parts and schedule a service visit. A qualified Service Technician will evaluate your equipment problem and repair the equipment on site. APACKS values our customers and strive to provide services beyond their expectations.

Pre-sales Consultation

If you have a liquid packaging problem or a special need, give us a call. Your APACKS team of professionals is ready to take on your toughest challenge! Learn more about Pre-sales consultation

Project Management

APACKS will assign a Project Manager that will assist you in every detail of your desired equipment, gathering substantial information about your packaging solution. Learn more about Project Management

Manufacturing

We manufacture our equipment in our own facility, that is environmentally sustainable “green building” place in La Porte, Indiana, which is also officially Leadership in Energy and Environmental Design (LEED) certified. Learn more about Manufacturing

Machine Integration

APACKS can fully integrate your packaging line. After performing an extensive and thorough evaluation and conceptual design solution, APACKS integrates all the machinery. Learn more about Machine Integration

Custom Engineering

We understand that as your company grows, the production demands increase as well. APACKS formulates a solution by providing recommendations to optimize your line. Learn more about Custom Engineering

Installation and Training

APACKS assigns technicians that will assist you in installing the equipment. After your equipment or line is installed, your APACKS technician stays on-site to watch your new equipment run smoothly. Learn more about Installation and Training

Customer Service

To ensure prompt response to all our customer’s concerns, APACKS provides customer service assistance. Live, over the phone customer service, we will promptly attend to all of our customers needs and concerns. Learn more about Customer Service

Planned Maintenance
APACKS will continually provide you with the after sales technical support. We also offer a solid warranty on lead time, equipment, workmanship, performance, and service response time. Learn more about Planned Maintenance